Privacy Policy

At Centelon, our commitment to trust is paramount. This Privacy Policy outlines how Centelon gathers, utilizes, shares, and manages information related to individuals (“Personal Data”) along with the corresponding rights associated with such processing.

Centelon and/or its affiliated entities (“Centelon”, “we”, “us”, or the “Company”) are the operators of the https://centelon.com website (referred to as the “Service”) and are responsible for processing your Personal Data, as detailed in this Privacy Policy, unless otherwise specified. We serve as the controller of such Personal Data.

Respecting your privacy is fundamental to us, and we are dedicated to safeguarding your personal information. In most cases, you can explore our website without revealing your identity or providing personal information. However, there may be instances when we require personal information from you. This Privacy Policy informs you about our policies concerning the collection, use, and disclosure of personal data when using our Service, as well as the choices you have regarding that data. We utilize your data to enhance and provide the Service. By using the Service, you agree to the collection and utilization of information in accordance with this policy, unless otherwise specified in this Privacy Policy.

• This policy establishes an effective, accountable, and transparent framework for ensuring Legal compliance
• Managing our contractual and or employment relationship
• Monitoring your use of our system
• Improving security and functioning of our website, network and information

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

• First and last name
• Email address
• Mailing
• Residential address
• Telephone number
• Birth date
• Gender
• Occupation
• Company you work for and
• Other information needed to provide a service you have requested
• Cookies and Usage Data of Use

In general assumes that you have given permission to collect and use your Personal Data in accordance with your acceptance of the Term of Use, of which this Privacy Policy is a Part.

Usage Data

We may additionally gather insights into how the Service is utilized and accessed, referred to as “Usage Data.” This data encompasses details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the specific pages of our Service visited, the date and time of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic information.

When we collect Personal Data from you such information will only be used for business purposes, such as, to respond to requests for products, documentation, and services, to process an order, to conduct a transaction, to correspond, to enable a subscription or event registration or send direct marketing information and perform market research. We will also use your information to personalize the content you view and to better understand how you use the website in order to improve the Services this website provides.

Our Website does log your IP address(the Internet address of your Computer) to give us an idea of which part of our website you visit and how long you spend there. However, we do not link your IP address to any personal information unless you have registered and logged in to our website.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

No personal information will be shared with any third parties without customer’s permission.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files stored with a small amount of data stored in the hard drive of the system including mobile, computer etc. which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You have the choice of whether to accept cookies by means of your settings, although you may not be using certain features and functionalities of the website if you do disable them.
Examples of Cookies we use

Session Cookies: Employed to operate our Service.

Preference Cookies: Utilized to remember your preferences and various settings.

Security Cookies: Employed for security purposes.

Use of Data

Centelon utilizes the collected data for diverse purposes, including:

• Providing and maintaining our Service
• Notifying you about changes to our Service
• Allowing you to engage in interactive features of our Service when you choose to do so
• Offering customer support
• Conducting analysis or obtaining valuable information to enhance our Service
• Monitoring the usage of our Service
• Detecting, preventing, and addressing technical issues
• Providing you with news, special offers, and general information about other goods, services, and events similar to those you have already purchased or inquired about unless you opt not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR) If you are a resident of the European Economic Area (EEA), it is important to understand Centelon’s legal basis for collecting and utilizing personal information, as outlined in this Privacy Policy. The determination of Centelon’s legal basis is contingent upon the specific context and nature of the Personal Data collected. Centelon may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate
• interests and is not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of data

Centelon is committed to responsibly managing your Personal Data in accordance with this Privacy Policy. We will retain your Personal Data only for the duration necessary to fulfill the purposes outlined herein. The retention and utilization of your Personal Data will be in line with our legal obligations, such as compliance with applicable laws, dispute resolution, and enforcement of our legal agreements and policies.

Additionally, Centelon will retain Usage Data for internal analysis purposes. While Usage Data is generally retained for a shorter duration, exceptions may arise when it contributes to enhancing the security or functionality of our services. In some cases, legal obligations may necessitate the retention of Usage Data for extended periods. Rest assured, our commitment is to ensure that data is retained only for as long as required, balancing the need for privacy with our operational requirements and legal responsibilities.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on computers located outside your jurisdiction. It is important to note that if you are in the European Union (EU), we may transfer and process your data outside the EU. By providing your consent to this privacy policy and submitting information, you explicitly agree to the secure and lawful treatment of your data.

EU Considerations: For individuals in the EU, this acknowledgment and agreement align with the General Data Protection Regulation (GDPR). The transfer and processing of your data outside the EU adhere to the necessary safeguards and requirements set forth by the GDPR to ensure the protection and privacy of your Personal Data.

Your consent to this privacy policy serves as an acknowledgment of and agreement to the cross-border transfer of your information, including Personal Data, in accordance with applicable data protection laws, including but not limited to the GDPR.

Disclosure of Data

Disclosure for Law Enforcement

Under specific circumstances, Centelon may be compelled to disclose your Personal Data as mandated by law or in response to valid requests from public authorities, such as courts or government agencies. Centelon may disclose your Personal Data in good faith under the following circumstances:

• To comply with a legal obligation
• To protect and defend the rights or property of Centelon
• To prevent or investigate potential wrongdoing associated with the Service
• To safeguard the personal safety of Service users or the public
• To protect against legal liability

Security of Data: While the security of your data is a priority for Centelon, it is essential to acknowledge that no method of transmission over the Internet or electronic storage is entirely secure. Despite our efforts to employ commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights under the General Data Protection Regulation (GDPR): If you are an EEA resident, you possess specific data protection rights. Centelon is committed to taking reasonable steps to enable you to correct, amend, delete, or limit the use of your Personal Data. If you wish to inquire about or remove your Personal Data from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we hold about you
• The right of rectification for inaccurate or incomplete information
• The right to object to the processing of your Personal Data
• The right of restriction on the processing of your personal information
• The right to data portability in a structured, machine-readable format
• The right to withdraw consent if Centelon relied on your consent for processing
• The right to lodge a complaint with a Data Protection Authority

Please note that we may require identity verification before responding to such requests.

Service Providers

In the course of providing our Service, we may enlist the services of third-party Service Providers to assist with tasks related to Service facilitation or analyze usage. These entities are granted access to your Personal Data exclusively for the stated purposes and are obligated not to disclose or utilize it for any other purpose. It is important to note that this Privacy Statement does not apply when engaging a third party for the processing of Personal Data as a processor or service provider acting on behalf of our customers. Such instances encompass, but are not limited to, the delivery of various products and services to our customers or their affiliates. This includes activities such as: (i) establishing their own websites and applications on our platforms; (ii) marketing or offering their products and services; (iii) transmitting electronic communications to others; or (iv) participating in any other activities related to the collection, use, sharing, or processing of Personal Data through our products and services.

Analytics

In our effort to monitor and analyze the utilization of our Service, we may employ third-party Service Providers. One such provider is Google Analytics, a web analytics service provided by Google, designed to track and report website traffic. Google utilizes the data collected to monitor and analyze the usage patterns of our Service. It is important to note that this data may be shared with other Google services and used to contextualize and personalize advertisements within Google’s advertising network. For those who wish to opt-out of sharing their activity on the Service with Google Analytics, an option is available by installing the Google Analytics opt-out browser add-on. This add-on effectively prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visits activity with Google Analytics. For a more detailed understanding of Google’s privacy practices, please refer to the Google Privacy & Terms web page.

Links to Other Sites

Our Service may feature links to third-party sites. We advise reviewing the Privacy Policy of every site visited, as we have no control over or responsibility for the content, privacy policies, or practices of these third-party sites or services.

By providing these links we do not imply that we endorse or have reviewed these sites. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

Children’s Privacy

• GDPR Compliance: Our Service strictly adheres to the General Data Protection Regulation (GDPR), and, as such, is not intended for individuals under the age of 16 as per Article 8. We do not knowingly collect personally identifiable information from individuals under this age. If you are a parent or guardian and become aware that your child under 16 has provided us with Personal Data, please contact us immediately for necessary action.
• Indian Compliance: In compliance with Indian data protection laws, our Service acknowledges the significance of protecting the privacy of children. Our Service is not directed at individuals under the age of 18. We do not knowingly collect personally identifiable information from individuals under this age. If you are a parent or guardian and discover that your child under 18 has provided us with Personal Data, please promptly contact us to initiate appropriate measures. We are committed to ensuring compliance with both GDPR and relevant Indian data protection laws concerning children’s privacy.

Changes to Privacy Policy

Centelon may update its Privacy Policy periodically. Notification of changes will occur through email and/or a prominent notice on our Service. It is recommended to review this Privacy Policy periodically for any updates, with changes becoming effective upon posting on this page.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.

Contact

For inquiries regarding this Privacy Policy, please contact us at [email protected]

First Published on: July 1, 2022

Reason for Change: Centelon has updated the privacy policies to be compliant with the data protection laws and to inform users of their rights and how their data is collected, stored and used. Among the latest are GDPR laws, which increase the need for transparency surrounding personal data and ensuring users are aware of their rights.